Click below for answers to some of the most common questions related to payroll, employment benefits and taxes.
Q: How often am I paid?
A: Employees of all Alliance companies are paid weekly, usually on Thursdays.
Q: What is my pay based on?
A: Pay is based on your experience, the duties of the job and the employer.
Q: How do I get my pay stubs?
A: Your pay history including printable pay stubs are available electronically through Access Alliance. Simply login, go to My Profile and select the Pay History tab.
Q: If I am placed directly with an employer am I paid by Alliance?
A: No, direct hires are placed on their employer’s payroll and are paid in accordance with those policies.
Benefits & ACA Questions
Q: What type of healthcare insurance does Alliance offer?
A: Alliance offers health coverage benefits as required by the Affordable Care Act (ACA). Once employees become eligible they can also choose to purchase additional coverage. If you are completing an application for coverage in the Marketplace you will need the following US Department of Labor document – US DOL – Your Health Coverage from Alliance Solutions Group
Q: When am I eligible for healthcare benefits?
A: All new employees can enroll in our basic essential coverage (MEC Plan) following 30 days from their initial start date with Alliance.
Q: What are my health coverage options?
Q: Can I opt-out of MEC Plan and MVP Plan coverage?
A: You may cancel or reduce coverage at any time. To make changes or cancel coverage call (800) 269-7783 and enter your PIN CODE (400) plus the last four digits of your Social Security number. A customer service representative will assist you.
Q: When is open enrollment?
A: Open enrollment occurs once per year. Open enrollment for 2017 will be open from March 1 through March 31. We will not have another open enrollment until January 2018.
Q: Where can I receive more information on enrollment?
A: Please visit the benefits enrollment website at http://essentialstaffcare.com/alliance-solutions/ or call 866-798-0803 ( Monday – Friday, between 8:00 am. and 8:30 p.m. (EST).
Bonus Pay Questions
Q: Do you offer Holiday Pay?
A: Yes, you may be eligible for Holiday Pay if you are a long-term employee of Alliance. Follow this link for the full Holiday Pay Policy which explains eligibility requirements.
Q: What is Retention Pay?
A: Retention Pay is a bonus program that thanks long-term employees for their ongoing hard work and commitment. Follow this link for the full Retention Pay Policy which explains eligibility requirements.
Q: Do you offer referral bonuses?
A: Yes! Alliance Solutions Group may offer a referral bonus for each qualified and placed referral you submit to us. Contact your recruiter for specific terms and conditions.
Q: What should I do if I need a verification?
A: Please reach out directly to The Work Number. They can be reached at 1-866-604-6572 (M-F 7am – 8pm), or online at www.theworknumber.com. For more detailed instructions, click here.
Q: What is my company name and company code for The Work Number?
A: The company name is Alliance Solutions Group and the company code is 17245.
Q: How do I view my year-end W2?
A: Sign in to Access Alliance, go to My Profile and view the W2 tab.